How To Upgrade ConnectWise Control Remote Support Software

Make the move to cloud

Wondering if moving to ScreenConnect cloud is the right move for your business?

We are offering legacy partners a discount on a switch to an annual cloud subscription. Cloud not right for you? No big deal.
On-premises is not going away. We are just extending an optional offer as thanks for partners who have grown with us from the beginning.
Contact or call 919.532.0022 for more information.

*This program is a trade-in of an on-premises license towards a cloud subscription license.

Upgrade ScreenConnect®

Please paste the license we emailed you into the box below. If you have multiple licenses, leave one or more blank lines between licenses. We will process the licenses to determine your upgrade options.

How Upgrading Works

Your original ScreenConnect purchase provides access to new releases and product support for one year (365 days). Upgrading is essentially a new purchase with applied trade-in credit. The current credit received is valued at 70% between years one and two, but exact values dependent upon license type and time elapsed since purchase. Credit received may vary for legacy partners. Contact our sales team for details. Inserting a valid license key in the field above will display your available credit and potential licensing options. The credit can be applied to any equal- or greater- volume license purchase. Once complete, you will receive a brand new license, which resets the purchase date.