How To Upgrade ScreenConnect Remote Support Software

Upgrade ScreenConnect®

Please paste the license we emailed you into the box below. If you have multiple licenses, leave one or more blank lines between licenses. We will process the licenses to determine your upgrade options.

How Upgrading Works

Your original ScreenConnect purchase provides access to new releases and product support for one year (365 days). Upgrading is essentially a new purchase with applied trade-in credit. The current credit received is valued at 70% between years one and two, but exact values dependent upon license type and time elapsed since purchase. Credit received may vary for legacy partners. Contact our sales team for details. Inserting a valid license key in the field above will display your available credit and potential licensing options. The credit can be applied to any equal- or greater- volume license purchase. Once complete, you will receive a brand new license, which resets the purchase date.