All the right tools
PowerShell, CMD, Registry Editor, Event Viewer, and Services open in a single, tabbed workspace.
Stay in control. Stay out of the way.
Keep productivity high and interruptions low. Backstage gives IT the quiet control they need to get in, fix what matters, and get out—without slowing anyone down or exposing sensitive information.
- Fix issues quietly—No pop-ups, no screen sharing, no coordination. Just silent, effective support.
- Protect focus and privacy—Ideal for environments where timing and discretion matter, from retail counters to classrooms to finance teams.
- Access essential tools—Run commands in PowerShell or Windows Command Prompt (CMD), transfer files, and manage systems independently in a secure, isolated environment.
- Solve problems, not patience—Backstage keeps you in control while users stay engaged in what matters most.
Smarter support starts backstage.
Explore the interactive demo →
Behind-the-scenes control
Silent. Secure. Simple. Backstage lets you access remote machines without ever disturbing your users.
Launch a fully interactive PowerShell and Command Prompt; access Registry Editor, Event Viewer, Services, and more—all in a hidden pane.
Copy, paste, or drag-and-drop files and folders without a single alert on the user’s screen.
Fire off scripts from your shared Toolbox to patch apps, restart services, or install updates in seconds.
View running processes, kill tasks, or tweak services in real time—users keep working, you keep fixing.
How Backstage works
Backstage spins up a custom Windows session the moment you join. Only you can see it—no screen-share, no user prompts. Your private pane loads:
Drag-and-drop File Manager
Move files or folders silently; nothing flashes on the user’s screen.
Auto-launch scripts & apps
Pin your go-to fixes so they fire up the second you connect.
Built-in safeguards
Role-based permissions and full audit logs track every action for compliance and peace of mind.
Instant wrap-up
The private workspace ends instantly; users remain uninterrupted.
Jen Butler | Fairoaks IT | Read the Case Study
Built for the way you work
From classrooms to checkout counters—and every industry in-between—Backstage slips quietly into any workflow.
Troubleshoot secure workstations silently without exposing client data or workflows.
Fix a teacher’s laptop mid-lesson—no class disruption, no student screens.
Keep POS terminals running through peak hours—zero downtime, zero lineups.
Update devices in patient rooms without interrupting care or revealing records.
Push silent updates across global endpoints with no scheduled downtime.
Fix IT Faster with the full ScreenConnect suite
Backstage is just one part of a complete, lightning-fast support stack. Pair it with these ScreenConnect features to cover every remote scenario:
Award-winning Remote Support and Remote Access software
Unlock IT insights and expertise
Fix IT Fast—Without Interrupting a Thing
Join thousands of IT teams using Backstage for silent fixes and nonstop productivity.