ScreenConnect Blog

Exploring the .scapp File

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Without a doubt, the Toolbox is one of ScreenConnect’s greatest features. The ability for hosts to quickly and easily execute commonly used tools on a remote machine with a single click is a great timesaver.

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Be the Perfect Host

Remote Meeting Enhancements

See how an incredible enhancement to the ScreenConnect host page inside 6.0 gives you the power to host meetings like a pro, with all of the visibility and functionality you need right at your fingertips.

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You Asked and We Listened – ScreenConnect, Now ConnectWise Control 6.0 Is Here

New ScreenConnect Product Enhancements

We greatly value the feedback of our customers and to prove that we’ve made a quite a few fantastic upgrades to our remote support software, ConnectWise Control, to not only help bring your business to the next level, but to make your remote assistance experience better also. So, without further ado, we present to you ConnectWise Control 6.0, our newest heavy hitter in remote assistance.

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“Alexa, Tell ScreenConnect, now ConnectWise Control to…”

ScreenConnect Integrates with Amazon Echo

Not too long ago, Amazon released their voice-enabled smart wireless speaker called: Amazon Echo.  Using the wake word, “Alexa”, Echo’s AI, can perform a variety of tasks, ranging from announcing the weather for the day, to providing traffic conditions, and playing music. It serves as a general input point for speech recognition to execute other functions. 

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3 Steps to Starting Your Own IT Support Business

3 Steps to Starting Your Own IT Support Business

Small businesses rely on remote IT support as a low cost and effective alternative to staffing their own internal IT departments. These owners rely on the expertise of their IT service to resolve technical issues, make hardware recommendations, and train end users on software programs. If you’re looking to start your own remote IT support business, use the following steps to get started. #1: Pick Out Service Offerings and Price Them First thing’s first, you…

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3 Benefits of the Translation Extension in ScreenConnect, now ConnectWise Control

ScreenConnect Translation Extension

As an IT manager, you need fast solutions and customizable software programs that make daily operations easier. Extensions offer a great way to add additional functionality and solve common problems. They are meant to be quick workarounds or immediate solutions. One extension that many businesses love is the translation extension that allows users to view website content in their native language. The translation extension is an easy way to ensure customers everywhere can read your…

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Expand Your Brand: White Labeling Your Remote Support Tool

Remote Support Tool with White Labeling

White-label branding, better known as white labeling, is the popular practices of branding a tool made by another company as your own. Within the IT environment, white labeling makes a ton of sense. Establishing yourself and your brand is vital in a constantly changing industry. Imagine trying to re-create every tool in-house, just to brand it…you’d waste so much time trying to keep up. Remote access tools and helpdesk ticket management systems are just two…

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