Kat Palacios

www.screenconnect.com

3 Steps to Starting Your Own IT Support Business

3 Steps to Starting Your Own IT Support Business

Small businesses rely on remote IT support as a low cost and effective alternative to staffing their own internal IT departments. These owners rely on the expertise of their IT service to resolve technical issues, make hardware recommendations, and train end users on software programs. If you’re looking to start your own remote IT support business, use the following steps to get started. #1: Pick Out Service Offerings and Price Them First thing’s first, you…

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Supporting a Growing Remote Workforce

Supporting a Growing Remote Workforce

Throw in new telecommuting policies that allow employees to work from home, and you need to find a way to properly support them. Growing Trends Nearly half of the workforce will work remotely this year, at least in some capacity. This means you’ll need to address how your team manages the needs of a mobile workforce. Existing IT support protocols may not be enough. For instance, what happens when an end user working remotely needs…

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