Jeff Bishop

How to Be an IT Hero at Home


Looking like a tech genius to your family and friends is easier to do than you might think when you harness the power of ConnectWise Control (formerly ScreenConnect) to remotely support machines and devices at home and beyond.

Read More

8 Considerations for Choosing a Remote Support Solution

How to choose a remote support solution

Having the right remote support solution gives you the power to support every one of your clients, no matter where they are. To provide the service your customers expect—and your business relies on—you’ll need the power to connect to computers quickly and securely, to keep local and global client relationships strong in today’s always-on environment.

Read More

5 Remote Support Must-Haves

ScreenConnect vs TeamViewer Remote Support

Thinking about adding a new remote support solution to your business’s wish list this season?  Before you decide on your final choice, take a moment to make sure it offers these 5 game-changing capabilities.

Read More

Be the Perfect Host

Remote Meeting Enhancements

See how an incredible enhancement to the ScreenConnect host page inside 6.0 gives you the power to host meetings like a pro, with all of the visibility and functionality you need right at your fingertips.

Read More

You Asked and We Listened – ScreenConnect 6.0 Is Here

New ScreenConnect Product Enhancements

We greatly value the feedback of our customers and to prove that we’ve made a quite a few fantastic upgrades to our remote support software, ScreenConnect, to not only help bring your business to the next level, but to make your remote assistance experience better also. So, without further ado, we present to you ScreenConnect 6.0, our newest heavy hitter in remote assistance.

Read More

Discover More Functionality in ScreenConnect 6.0

ScreenConnect 6.0 Release Enhancements

I’m really excited to announce the 6.0 release. This latest version provides a host of enhancements ranging from improvements in our Mac and Linux clients, to the ability to support unattended Android devices. And, most importantly, everyone will be able to enjoy these and other improvements through the lens of the brand new UI.

Read More

Expand Your Brand: White Labeling Your Remote Support Tool

Remote Support Tool with White Labeling

White-label branding, better known as white labeling, is the popular practices of branding a tool made by another company as your own. Within the IT environment, white labeling makes a ton of sense. Establishing yourself and your brand is vital in a constantly changing industry. Imagine trying to re-create every tool in-house, just to brand it…you’d waste so much time trying to keep up. Remote access tools and helpdesk ticket management systems are just two…

Read More