GoToAssist Alternative

ScreenConnect is a self-hosted and cloud remote support, meeting, and access solution. ScreenConnect has similar features, functionality and performance.

Take a quick look at the primary differences between GoToAssist and ScreenConnect

Deployment

ScreenConnect provides both hosted and self-hosted options for customers concerned about security, compliance, or regulatory requirements.

Non Comprehensive Solution

GoToAssist offers varying packages including GoToMyPC, GoToAssist, GoToAssist Corporate, GoToMeeting. These modules vary in pricing and ScreenConnect has competitive pricing for each product.

20,000 Foot View

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  • ScreenConnect
  • Self-Hosted
  • Support/Access
  • Meetings
  • HIPAA / PCI Compliance
  • Sells Hardware
  • Toolbox Feature
  • Persistent Clients
  • Yes
  • Yes
  • Yes
  • Yes
  • No
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • No
  • Yes

ScreenConnect — Key Points

  • Branding and customization to match your company
  • ScreenConnect offers an array of licensing options ranging from single techs to large organizations
  • Plug-in architecture allows for unlimited customization and integration possibilities

ScreenConnect Solutions

ScreenConnect remote support, unattended access, and remote meeting solutions give you the customization and security you rely on to drive you business success.

The remote support and access product line is broken into quite a few products some of the most commonly mentioned to our team include: GoToAssist Remote Support, Service Desk, and GoToAssist Corporate.

GoToAssist Corporate

According to the FAQ Corporate is a multi-agent product that provides advanced administrative, collaboration, and customer-queuing functionality not present in GoToAssist. Corporate does not have integrations into Service Desk. The FAQ also denotes that the corporate does not include the ability to view and control unattended machines.

GoToAssist Remote Support

This is the package most commonly compared to ScreenConnect. It provides unattended access, remote support, and provides mobile support functionality. Similar to ScreenConnect this product also provides a lot of cross compatibility to Windows, Mac, Android, iOS, and more.

GoToAssist Express

From time to time we get questions regarding how we stack up to Express. According to the FAQ, Express is now part of GoToAssist Remote Support. So our answers to these questions will lean toward that product.