Testimonials from ScreenConnect Customers
We've gathered the following unsolicisted testimonials from companies like yours.
Select Business Systems
Visalia, California, USA
Company Website
“I cannot begin to tell you how much I like this program! I switched from Webex about a year ago and I have never wanted to look back. I absolutely love the fact that I can support virtually anything from my linux desktop and the reboot and reconnect feature is incredible. There is more, but I don't have time to write a book at the moment. Suffice it to say that I love your product!
Just know that there are a lot of us out here that appreciate your work.”
- John Brumbaugh, IT Director
My Service Depot
Lewis Center, Ohio, USA
Company Website
“We have successfully integrated your app into our help desk model. We are ready to kick Citrix to the curb!”
- Skipper Stringfield, President
The Englewood Technology Group
Englewood, Florida, USA
Company Website
“I have loved everything about ScreenConnect and will be making a purchase shortly! It's much better than GoToAssist Express, and much cheaper! Thanks for this great product!”
- Marc Manna, President
Falcon ITS
Miami Beach, Florida, USA
Company Website
“... You are very welcome. It was my pleasure. I am delighted with your product as well as with your support and the friendliness of your staff. I am planning on adding a second session soon and I have completely disconnected my Bomgar box and I am planning on donating it to Florida's artificial reef program. You have a faster, better product!”
- Miguel Fra, President
Dial a Nerd division of NerdWorks Ltd.
Johannesburg, South Africa
Company Website
“I just wanted to thank you for your help getting our ScreenConnect up and running. We have launched the product internally to our support desk and we have had very good feedback regarding your product.
To give you some background, we have been using a Bomgar B200 for the last 4 years and just recently the hardware device packed up and it meant that we had to send it to Bomgar to fix, even though we are a technical support company and would probably be able to fix it ourselves internally. After a couple of days back and forth with Bomgar in South Africa we realised that their solution is just too expensive and prohibits us growing our support team.
We found it significantly cheaper to purchase ScreenConnect so that all 70 of our technicians can use your fantastic software to help out our clients. Please keep doing what you guys do best! Your product has the right amount of features and is very good value for money. We also love the upgrade pricing as it just makes so much sense!”
- Andrew Burns, IT Manager
TOLRA Micro Systems Ltd.
Hampton Hill, Middlesex, UK
Company Website
“Just to let you know that after downloading and testing the trial, I purchased a full licence. I was using GoToAssist, been using it since early beta, but after less than an hour I was sold on ScreenConnect, the performance between UK and Australia just leaves GoToAssist dead in the water, performance is just stunning and when distances are smaller it's even better. Clients love it as they can see what I'm doing much easier as everything is smoother.”
- Paul Arlott, Director
Redfearn Computing
Wingham, Kent, UK
Company Website
“Ladies and Gentlemen, I had to contact you to tell you just how good I think your ScreenConnect is. Since buying the product a while ago I have been meaning to contact you to sing your praises but the new version is so good it shook me out of my lethargy.
The unattended session facility is spot on, the final brick in the wall.
One of the most impressive features of your software is the excellence of your releases. When it hits the market it works. I have seen some comments (can’t remember where, on the net somewhere) that the software has lacked features BUT what is there is bullet proof. A feature is no good if it doesn’t work or is unreliable! Each release you send out adds a new bell or whistle that works.
Well done. Best on the market and best value.”
- Jim Redfearn, Owner
Fairlight Consulting
Louisville, Kentucky, USA
Company Website
“... By the way, you folks have done a SMASHING job with the product. I loved it at 1.6, and the 1.9 upgrade was just fantastic with the addition of reverse sharing. LOVE this product, and recommend it to everyone who even remotely (pardon the pun) has a need for remote access solutions that don't require unattended access. Sounds like v2.0 may revise that caveat, too...”
- Mark Luljak, Owner
Wyedean Web World
Upper Lydbook, UK
Company Website
“... By the way, having used Logmein Rescue previously I think your program beats it hands down for value and I love the way you don't sit back on your laurels, but keep on tweaking & updating. Long may it last. Regards”
- Ken Bateson, Owner
One Network, Inc.
Boise, Idaho, USA
Company Website
ScreenConnect Website
“ScreenConnect is the only tool we have found that allows TRUE remote support. There are others that allow Safe Mode connections, but they are not as reliable. There are much more expensive options that are simply less effective than ScreenConnect. Trust me, we have tried them ALL!”
- Chris Burnum, President
Advanced Network Solutions
Nashville, Tennesse, USA
Company Website
ScreenConnect Website
“We love it! The trial was a huge hit with my engineers so we have purchased 3 sessions and it’s running great. We use it for all our remote support. The price point is so much better than the monthly services like LogMeIn Rescue and GoToAssist, and the screen drawing speed is much better than free products like the reverse VNC solution from UltraVNC. Thanks for the follow-up.”
- Keith Maune, Owner
Lindtel AS
Tønsberg, Norway
Company Website
ScreenConnect Website
“Very good remote control software. We replaced our existing remote control software with ScreenConnect and have not regretted it for one second. Our consultants love it!”
- Erik Schlytter-Henrichsen, Technical Manager, Partner
Magical Productions
Valencia, California, USA
Company Website
“Thanks to ScreenConnect for offering the exact product we were looking for. Using competitors that were much more expensive and didn’t offer the flexibility to purchase individual licenses ad-hoc or to be able to run the application on our own server and fully customize the experience was a real frustration, especially when that yearly bill came along. ScreenConnect is fast, easy to setup and manage, easy to customize and does exactly what it says. All of our clients are impressed when they get to our connect page and see their session waiting there for them. Great job!”
- Scott Berry, President
DT Computer Services
Richmond, New South Wales, Australia
Company Website
“I bought ScreenConnect and I am ecstatic with the software. It does everything I want it to do and more. The bulk of my business is support and with the use of ScreenConnect I have cut down on travelling time significantly. I can provide remote support from the office, my laptop on the road or from any computer anywhere that has internet access. For ease of use and performance I think this software is hard to beat.”
- Demo Tantalidis, IT Manager
AllSportSystems, Inc.
Raleigh, NC, USA
Company Website
“ScreenConnect does exactly what we need. We are frequently complimented on the professional appearance of our remote support solution. Thanks for a great product that "just works"!”
- Catherine Hill, Vice President
Goodmans Interior Structures
Phoenix, Arizona, USA
Company Website
“While we've been using remote control software for the past ten years, it has stayed within the confines of IT. Because we're now changing our business system, we need to allow our (non-IT) power users to support others users as well. Hosted services allow this, but they're cumbersome and expensive. We deployed ScreenConnect in about two hours; and have already had several user-to-user support sessions. We don't have to deal with platform OS, firewall, or physical location issues. It just works. ScreenConnect is an outstanding solution!”
- Steve Miller, CIO
Qikpc Computer Services
Bakersfield, California, USA
Company Website
ScreenConnect Website
“Here at Qikpc we needed a remote solution that just works with no third party servers, or monthly costs, "locally hosted" and able to reboot in safe mode with no interaction from the client. I have used many other products that cost much more, and those still cannot compete with ScreenConnect's usability. If you need a solid remote solution, hands down ScreenConnect takes the lead. Thank you for a nice product!”
- Andres Garcia, President
Quatral Solutions Inc.
Sherbrooke, Quebec, Canada
Company Website
ScreenConnect Website
“We are very satisfied with ScreenConnect. We have used different programs, even built our own, but none was as simple and effective as ScreenConnect. The most useful feature must be that our technicians can reboot without having to manually reconnect each time. Thanks again for this great product.”
- David Cournoyer, CEO
United Systems
Benton, Kentucky, USA
Company Website
“Thank you for the explanation. That makes a lot more sense now. I really do enjoy your product. It makes our lives a lot easier. Before your software we were basically running a VNC server on our support technicians’ machines and our customers would download the client from our support website. It was pretty unstable and would lose connection frequently.”
- Garrett Guess, Software Developer
iCube Development
Calgary, Alberta, Canada
Company Website
ScreenConnect Website
“After using third party software {VNC, Crossloop, and Radmin} for over 4 years, it became apparent that our technical staff needed something more. The highlight of ScreenConnect was its ability to be hosted on our servers and provide the flexibility we needed to rapidly deploy our own remote control sessions. After using a demo of ScreenConnect I was sold; there is no other product our staff used that provides the functions, features, and ease of installation. – With Mac, Linux, and Windows support combined with clear and no-hassle pricing we exclusively use ScreenConnect and will continue to do so in the future.”
- Matthew Kinderwater, Lead Technician
Small Business Computer Consultants, LLC
Mason, Ohio, USA
Company Website
ScreenConnect Website
“This is one of the best tools in our arsenal. We’ve tried a number of similar products and ScreenConnect meets or exceeds all of the others in functionality and reliability.”
- Mark Haake, President
ITjax.com
Jacksonville, Florida, USA
Company Website
“ScreenConnect is at the core of my business. It is an elegant solution that provides the speed and tools needed to provide technical support quickly. The pricing model is brilliant and it's scalability will allow the product to grow with my business.”
- James Daugherty, Systems Engineer
Vulcan Steel Structures, Inc.
Adel, Georgia, USA
Company Website
“We needed a remote support solution that was fast and a very small footprint. After trying several products we decided on ScreenConnect. Our clients love the small download and ease of use. Every session works and the functionality was just what we were looking for. I would recommend this product to anyone who offers remote technical support.”
- Michael Casey, IT Director
San Diego Computer Consulting
San Diego , California, USA
Company Website
“San Diego Computer Consulting switched from a competing product to ScreenConnect. For less than half the cost we now have a product that works twice as well. Customers can get connected with a tech much faster, from more OS’s and browsers, and with no problems from UAC prompts. Questions and product suggestions have also been quickly and promptly addressed by the ScreenConnect staff. I highly recommend their product to anyone looking for a simple, lightweight, and powerful remote support solution.”
- Eli Selig, Vice President
Digital Depot Computers
Oklahoma City, Oklahoma, USA
Company Website
“We love the product!!! It is just what we needed for tech support. ScreenConnect is easy to setup and even easier for customers to use. No long menus, just really simple. You have really taken the K.I.S.S. approach to the software. We purchased the product, have it set up, and have already used the product. In fact in two days we paid for the software. The product saved us 5 hours of driving time round trip to one account. I hope that you continue to use the K. I. S. S. (keep it simple stupid.....I mean system) approach. Too many times companies try to make the product better and make it really hard to use.”
- Jim Woolsey, President
Denning Compliance LLC
Minneapolis, Minnesota, USA
Company Website
“Denning Compliance recently switched to ScreenConnect for remote control operation of our laptops that we ship to banks for conducting security assessments of the bank's internal networks. ScreenConnect is providing better performance and reliability than the WebEx service we used before ScreenConnect. The one-time purchase licensing, the good product support and the customization of ScreenConnect make ScreenConnect perfect for our needs and our budget.”
- Steve Bruce, Senior Security Analyst
Coast Computing
Palm Beach County, Florida, USA
Company Website
“I spent the better part of a month previewing eight products. Being a small startup, cost of the product and screen speed were most important. The speed and agility of ScreenConnect is on par with products costing up to 700 percent more. I have had the product little over a month now, and have hosted over 40 sessions. Not one session encountered a major performance issue. In addition, the company is consistently tweaking the program, listening to customer suggestions, and modifying the program to suit user requests. One last thing-- The support department is always available for help; they work with you on any issue related to program functionality. I once presented a question that simple common sense could have answered, however, they never make you feel small and research any problems you may have.”
- Paul Falck, Principal
MediPro, Inc.
Kennesaw, Georgia, USA
Company Website
ScreenConnect Website
“Our company used another remote support software for over 7 years and was looking for an alternative solution. I decided to try ScreenConnect along with several other products. ScreenConnect was much faster to connect to the remote machine and much easier for the end user to use. Our support techs rely on ScreenConnect all day and love the product.”
- Marc Beck, President
Jones Computer and Networking
Greensboro, North Carolina, USA
Company Website
ScreenConnect Website
“The majority of our remote support is unattended server access so we did not want to pay monthly fees for ad-hoc, attended support. Yet we still needed a professional, customized solution for those situations. ScreenConnect’s self-hosted software fit our needs perfectly. We’ve been thrilled with its performance, guest compatibility, and ease of use. I recently supported a Windows 7 64-bit client over an intermittent home cable connection – ScreenConnect handled the interruptions and reconnected to my host session flawlessly.”
- Harvey McLendon, Owner
Enigma Technologies
Brisbane, Gold Coast, Australia
Company Website
“We evaluated many remote solutions before deciding on using ScreenConnect. Some of the other products ticked some boxes, but were lacking in other areas. Others ticked more boxes, but were prohibitively expensive. ScreenConnect ticked all the boxes for us, at a price that met our budget, and has an interface that our remote clients find easy to use.”
- Tom Evison, Owner
Database & LAN Solutions, Inc.
Alexandria, Virginia, USA
Company Website
“Your product is great! We have been using GotoAssist for years, but needed more licenses and found the subscription model unpalatable. After reviewing multiple products, we selected ScreenConnect for two primary reasons: ease of use (both by our technicians and our clients) and value. It was easy to integrate into our website, installs quickly at the client, works well with the OSs that we support, is well documented and supported, and has a low TCO. What else could you ask for?”
- Jeff Greenspan, President
Bee Dee Bags Pty Ltd
Wagga Wagga, New South Wales, Australia
Company Website
“ScreenConnect has saved me and our team a lot of time managing and keeping my users happy. They are more confident opening a support session through the web browser, and ScreenConnect makes it much simpler to get the job underway and let me focus on the support.”
- Brian Arundell, IT Manager
Geekery for Rent, LLC
Indianapolis, Indiana, USA
Company Website
“ScreenConnect is already saving my company time and energy! Combine the value license price with the ease of deployment, usage and features and this solution is going to pay back a lot quicker than I expected! I find the licensing to be extremely fair, and the software is rock solid – I’ve not had a customer issue yet! If you’re in the Software business, you can’t afford not to have ScreenConnect in your toolbox.”
- Alex Conner, Owner
Skywerks Versisoft Co Ltd
Renton, Washington, USA
Company Website
ScreenConnect Website
“We have several application both old (DOS Based) and GUI application. ScreenConnect was the only one we found to perform under the old text environment as well as GUI. Well done guys. Great pricing as well.”
- Martyn Olliver, CTO
Computer Specialist, Inc.
Livonia, Michigan, USA
Company Website
ScreenConnect Website
“ScreenConnect is an awesome app. I've been looking for an internally-hosted, self-contained software product for this that didn't require a subscription fee. Your product is great, the price is great, and the support is great. What more do you need to know?”
- Frank Christopher, President
5c Services Ltd.
Builth Wells, Powys, UK
Company Website
“We find ScreenConnect invaluable. Pricing is simple (unlike competitors) and updates frequent. We need a simple customisable product which just works and found ScreenConnect to do just that with support which is second to none!”
- Mike Cook, Technical Director
Atlas Professional Services, Inc.
Tampa, Florida, USA
Company Website
“We’ve tried many solutions, but were ultimately looking for something to purchase outright and seamlessly integrate into our web site. ScreenConnect provides a seamless and perfect solution. It has eliminated all client-side requirements and allows us to quickly connect and service our customers. Thanks for a great product.”
- Dwayne Anderson
Greystone Technology Group, Inc.
Denver, Colorado, USA
Company Website
“We are extremely happy with how well ScreenConnect has helped us improve the service we provide our clients. The product was easy to install and support has been great. Most importantly it’s worked when we needed it to. When a client needs our help, we want to connect quickly without increasing their frustration. ScreenConnect has allowed us to do that.”
- Peter Melby
Netvanced
NA Barneveld, Netherlands
Company Website
ScreenConnect Website
“I like your amazing tiny, but so powerful remote support tool! I've translated the tool to Dutch for my customers and integrated my company logo. Yesterday, I've ordered (and got) a license for one concurrent user. The program is also not very expensive!”
- Richard van Steenbergen
Buzz Consulting Company
Oklahoma City, Oklahoma, USA
Company Website
“We are a small IT Consulting company and often find ourselves in situations where we need to be two places at once! We love having such a user-friendly tool to use when we need immediate access to one of our clients’ PCs in a crunch. Your ScreenConnect solution has helped us grow our business efficiently and deliver the high quality customer service which distinguishes our company from our competitors.”
- Ellen Bebout and Phil Thompson, Owners
Senick Consulting, LLC
Mount Holly, New Jersey, USA
Company Website
“An extremely easy and cost effective method of providing remote support.”
- Joseph Senick, CTO
Digital Access Network Pty Ltd
Auburn, New South Wales, Australia
Company Website
“We use ScreenConnect to provide remote assistance to our clients. It is a simple, fast and very affordable product. I would recommend ScreenConnect to any IT company.”
- Dan Mandich, Managing Director