ScreenConnect vs. GoToAssist
GoToAssist Alternative with Increased Flexibility
Manufactured by Citrix, GoToAssist is a leader in hosted remote support software. GoToAssist offers both a corporate and express version of their remote support solutions. In addition to remote support they also offer remote access and live meeting software. ScreenConnect was developed specifically to provide an alternative to hosted solutions like GoToAssist. All hosted tools require interfacing with third party servers — and monthly fees.
GoToAssist does a great job of bringing companies in with their Express pricing of $69 per month, but to get the full feature set, including things like branding, screen recording, and chat, you'll need to purchase the corporate edition — at $150 per month. Calculated over a year for five concurrent sessions runs $9,000. Or you could purchase five ScreenConnect licenses for $300 per license. ScreenConnect licenses are one-time purchase, and the optional software update option after the first twelve months is only 20% of the license price.
...It's much better than GoToAssist Express, and much cheaper! Thanks for this great product!
- Marc Manna, President, Englewood Technology Group Read More Testimonials »
Key Points
ScreenConnect was developed specifically to provide an alternative to hosted solutions like GoToAssist. All hosted tools require interfacing with third party servers — and monthly fees.
- ScreenConnect is self-hosted, which means complete security with no expensive monthly fees.
- ScreenConnect is most similar to the GoToAssist Express product in terms of functionality and feature set.
- ScreenConnect speed has been noted as being considerably faster.
- ScreenConnect provides much more extensive customization possibilities.
- ScreenConnect licenses are concurrent and therefore not restricted to a particular user or workstation. Anyone in your organization can use ScreenConnect.
- ScreenConnect offers individual and unlimited licenses at a fraction of the cost of GoToAssist.
ScreenConnect Advantage
Anyone looking at GoToAssist or not wanting to rent their software should give ScreenConnect a try. ScreenConnect provides a perfect balance of functionality and compatibility, key features include:
- Compatibility with Mac, Linux, and Windows.
- Mobile applications for Android, iPad, iPhone, and iPod Touch mobile devices.
- Plug-in architecture that allows for unlimited customization and integrations.
- Solid remote support software feature set.
We stand by the ScreenConnect feature set, and we hope that you find it to be the best value for your remote support needs.
Try ScreenConnect Today
See how our self-hosted remote support solution can fit your specific needs today. Download your free 30-day fully functional evaluation.