BOMGAR® provides on-premises remote support positioned around two key assets, the BOMGAR BOX® and remote support software. The BOMGAR BOX® comes in several flavors ranging from the B200™ to the B400™ (the B100™ suffered an "EOL", end of life in 2013), and as well as a virtual appliance. The differing appliances are designed to support companies of various sizes. The remote support software itself is quite feature-rich, with everything from a long list of manager options to some nifty drawing utilities.
We don’t dispute that BOMGAR® is making a good product; we are challenging the ROI for small and midsized businesses. BOMGAR® license prices are 10 times an equivalent ScreenConnect license. If you are considering BOMGAR®—renewing your support or purchasing new licenses, take a free trial of ScreenConnect first. Even if you don’t choose us it will give you a good negotiating tactic to ask for a discount!
ScreenConnect vs. BOMGAR®
How does ScreenConnect compare with BOMGAR®?
The self-hosting aspect and concurrent licensing options are identical. Differences are that overall BOMGAR® has more features. But we believe many professionals will be paying for a lot of features they never use. ScreenConnect embodies all the features of a reputable remote support product and we do them well.
Does ScreenConnect have JUMP™ Clients?
BOMGAR® JUMP™ Clients are essentially a fancy name for remote access. Remote access allows technicians to access a computer without end-user assistance. Unattended remote sessions with ScreenConnect allows for unlimited unattended connections while BOMGAR® limits the number of JUMP Clients dependent upon on your appliance.
Does ScreenConnect have any hardware like BOMGAR®?
No, ScreenConnect is software only and has no related hardware. This allows you the freedom to choose how and where you want to install it. Additionally, ScreenConnect does not charge yearly fees for hardware related maintenance like BOMGAR® does.
Why choose ScreenConnect over BOMGAR®?
If you are looking for every bell and whistle imaginable, BOMGAR® may be the answer. In turn, you will be paying a premium for the software. Their cheapest appliance, a BOMGAR® B200™ ($7,100), runs about 20 times the cost of a single ScreenConnect license. ScreenConnect provides a solid feature set at an affordable price which makes us an ideal low-cost BOMGAR® alternative.
2x SC $650 vs 1x B200™ with 2 Licenses $7,182 = 11x (B200™ requires 2 concurrent licenses)
1x SC 5 pack $1,400 vs 1x B200™ with 5 Licenses $14,364 = 10.2x
1x SC 10 pack $2,700 vs 1x B200™ with 10 Licenses $26,334 = 9.7x
1x SC Unlimited $4,000 vs 1x B200™ with 20 $50,274 Licenses = 12.5x
2Quote for a the B200™ Box™ with 2 Concurrent Licenses. B200™ has to have at least 2 Concurrent Licenses.
3Our data is based on quotes but we have heard of discounts anywhere form 10% to 20% applied to accounts at time of sale.
4Based on yearly maintence fees that are 20% of the original purchase price.