ScreenConnect Remote Support Software

BOMGAR® Alternative

ScreenConnect is a self-hosted remote support, meeting, and access solution. ScreenConnect is priced substantially lower than BOMGAR® and offers similar performance, functionality and features.

Take a quick look at a few of the primary differences of BOMGAR® and ScreenConnect

Upfront Costs

BOMGAR® doesn't advertise their price for a reason! Expect to pay around $7,000 to get started with a B200™ which is 22x more than a single ScreenConnect license.1, 2, 3

#1

Ongoing Costs

BOMGAR® charges mandatory service maintenance fees around 20% each year.4 ScreenConnect has no hidden fees with free updates and support for a year.

#2

Did You Know?

BOMGAR® has taken the B100™ end of life. If you are a small company stuck with one of these devices, let us know we would be happy to help.

20,000 Foot  View 

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Self-Hosted

Support/Meet/Access

No

No

Yes

 

Hosting

Usage

Hardware Included

Maintenance Fees

Unlimited License

Self-Hosted

Support/Access/Presentations

Yes

Yes

No

Cost Overview

11x

A BOMGAR® B200™ with two licenses ($7,180) costs 11x as much as two ScreenConnect licenses ($650).1, 2, 3


What could you buy with the money you would save by purchasing ScreenConnect? ($6,500)
  • 2x 16GB iPads ($1,000)
  • 2x 17" Dell laptops ($1,400)
  • Advertising for you company ($500)

And you would have enough left for one of these:

  • Engagement ring
  • Trip to Australia
  • OLED HDTV

License Price Comparison

This chart illustrates that ScreenConnect is much less expensive than BOMGAR®.

     ScreenConnect Concurrent Session

     BOMGAR® B200™ License

$325

$7,182

-- Key Points

  • No maintenance fees or contracts
  • Affordable unlimited licensing options available
  • Software updates and support for one year following purchase
  • ScreenConnect can be used forever without upgrading
  • ScreenConnect licenses can be resold
  • Hosted in your environment, providing increased security and customizability

COMMENTS :-)

ScreenConnect Good:

I am delighted with your product as well as with your support and the friendliness of your staff. I am planning on adding a second session soon and I have completely disconnected my BOMGAR BOX® and I am planning on donating it to Florida's artificial reef program. You have a faster, better product!

-- Miguel Fra @ ScreenConnect Testimonials

... There are much more expensive options that are simply less effective than ScreenConnect. Trust me, we have tried them ALL!

-- Chris Burnum @ ScreenConnect Testimonials

I've used Citrix GoToAssisst/GoToManage, BOMGAR®, AMMYY, Team Viewer and this is the most cost effective remote support tool out there.

-- delirium @ ScreenConnect Forum

I use BOMGAR® everyday from 8 to 5 and I'm absolutely awe-struck with what ScreenConnect offers and how easily I was able to integrate it into my website.

-- E. Hernandez @ ScreenConnect Testimonials

I dare anyone out there to find a similar self hosted remote software with the same feature set for a lower cost!

-- bigdessert @ ScreenConnect Forum

I challenge you to find another product with the same feature set for anywhere close to that cost. Before I purchased, I tried every one out there. You just can't find another product like this for anywhere close to this price.

-- scottmcd9999 @ ScreenConnect Forum

Every other tool is a PIA to use. A client can call me when I'm driving around town and I can flip it up on my ipad or phone in seconds, SECONDS, that means everything to a customer, that within a minute of them calling you're on their machine.

-- ComputerHero @ ScreenConnect Forum

BOMGAR® Bad:

It seems, that after this year, if we are to remain customers of BOMGAR®, we need to upgrade to the B200™ which currently has a minimum of 2 user licenses. While they have "discounted" the migration through providing the hardware for free - they are forcing the "little guy" to purchase another license (when it is not needed). To me...it's a crazy way to maintain faithful customers.

-- Jason Boke @ BOMGAR® Forums

Our EULA does not permit reselling, and Support is not able to build out software for non-original purchasers. BOMGAR® hardware and licenses are licensed only for their original end purchaser and cannot be transferred.

-- Bomgar Employee @ BOMGAR® Forums

I'm a one man I.T. shop here, supporting 40 employees. I have no need for multiple BOMGAR® licenses, again, I'm the only I.T. person...BOMGAR® has been a great product, but how can you justify having me pay more, for the exact same service? Not only paying more, but almost double what I'm paying now?

-- Phil Borcherding @ BOMGAR® Forums

I am a 1 man IT company, so I just wanted to say I too am extremely unhappy and frustrated with this [BOMGAR® B100™ EOL announcement]. This will force me to look at other alternatives, like ScreenConnect.

-- Rob Ralston @ BOMGAR® Forums

I'm a BOMGAR® B100™ appliance owner that's feeling kind of cranky still about the EOL announcement of that product. So far I am not real thrilled about the options BOMGAR® is giving me as a customer - so I am looking for alternative products.

-- db @ ScreenConnect Forum

BOMGAR®

BOMGAR® provides on-premises remote support positioned around two key assets, the BOMGAR BOX® and remote support software. The BOMGAR BOX® comes in several flavors ranging from the B200™ to the B400™ (the B100™ suffered an "EOL", end of life in 2013), and as well as a virtual appliance. The differing appliances are designed to support companies of various sizes. The remote support software itself is quite feature-rich, with everything from a long list of manager options to some nifty drawing utilities.

We don’t dispute that BOMGAR® is making a good product; we are challenging the ROI for small and midsized businesses. BOMGAR® license prices are 10 times an equivalent ScreenConnect license. If you are considering BOMGAR®—renewing your support or purchasing new licenses, take a free trial of ScreenConnect first. Even if you don’t choose us it will give you a good negotiating tactic to ask for a discount!

ScreenConnect vs. BOMGAR®

How does ScreenConnect compare with BOMGAR®?

The self-hosting aspect and concurrent licensing options are identical. Differences are that overall BOMGAR® has more features. But we believe many professionals will be paying for a lot of features they never use. ScreenConnect embodies all the features of a reputable remote support product and we do them well.

Does ScreenConnect have JUMP™ Clients?

BOMGAR® JUMP™ Clients are essentially a fancy name for remote access. Remote access allows technicians to access a computer without end-user assistance. Unattended remote sessions with ScreenConnect allows for unlimited unattended connections while BOMGAR® limits the number of JUMP Clients dependent upon on your appliance.

Does ScreenConnect have any hardware like BOMGAR®?

No, ScreenConnect is software only and has no related hardware. This allows you the freedom to choose how and where you want to install it. Additionally, ScreenConnect does not charge yearly fees for hardware related maintenance like BOMGAR® does.

Why choose ScreenConnect over BOMGAR®?

If you are looking for every bell and whistle imaginable, BOMGAR® may be the answer. In turn, you will be paying a premium for the software. Their cheapest appliance, a BOMGAR® B200™ ($7,100), runs about 20 times the cost of a single ScreenConnect license. ScreenConnect provides a solid feature set at an affordable price which makes us an ideal low-cost BOMGAR® alternative.

1Some comparisons:
2x SC $650 vs 1x B200™ with 2 Licenses $7,182 = 11x (B200™ requires 2 concurrent licenses)
1x SC 5 pack $1,400 vs 1x B200™ with 5 Licenses $14,364 = 10.2x
1x SC 10 pack $2,700 vs 1x B200™ with 10 Licenses $26,334 = 9.7x
1x SC Unlimited $4,000 vs 1x B200™ with 20 $50,274 Licenses = 12.5x

2Quote for a the B200™ Box™ with 2 Concurrent Licenses. B200™ has to have at least 2 Concurrent Licenses.

3Our data is based on quotes but we have heard of discounts anywhere form 10% to 20% applied to accounts at time of sale.

4Based on yearly maintence fees that are 20% of the original purchase price.

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