Comparing Remote Support Solutions

Each commercially available remote support solution provides a unique set of product features to help differentiate it from the competition. With so many different products it’s often difficult for consumers to determine if the software is compatible with their environment, has the necessary feature set, and how much it will cost them each year and as they expand.

To assist our customers we are providing a comparison of ScreenConnect and a few of the other industry products that we receive frequent questions.

ScreenConnect vs. Bomgar

Bomgar provides on-premises remote support with a solution positioned around two key assets: the Bomgar Box™ and their remote support software...

ScreenConnect vs. LogMeIn Rescue

LogMeIn is a hosted remote support tool; this means monthly fees for each individual user. One of the industry leaders in remote support and remote access software...

ScreenConnect vs. TeamViewer

TeamViewer is likely the most recognizable name in the industry, with a strong presence in Europe and abroad. TeamViewer provides remote support, remote access, and remote meeting capability...

ScreenConnect vs. GoToAssist

Manufactured by Citrix, GoToAssist is a leader in hosted remote support software. GoToAssist offers both a corporate and express version of their remote support solutions...

ScreenConnect vs. WebEx Remote Support

Acquired by Cisco in 2007 for 3.2 billion dollars, Webex is the leading live meeting software provider in the world and has a strong presence in the remote support arena...

ScreenConnect vs. CrossLoop

CrossLoop provides a community, where customers can go to get help with their computer from experts. The experts pay fees based upon the services provided by CrossLoop.

ScreenConnect vs. VNC

Virtual Network Computing (VNC) is an open source remote support utility that utilizes the RFB protocol. The VNC solutions allow for screen sharing and control of the mouse and keyboard...